Dispute Resolution Tool Chest
cutting edge technology and online tools will be in the
tool chest of every multiparty dispute resolution facilitator,
mediator, and sponsoring organization.
will come to expect that they will be able to interact online
between meetings, and that the latest information will be
made available to them around the clock.
Almost all of the technologies useful in multiparty processes can be grouped into one of the following categories:
- Surveys / polling / comment collection and analysis
- Social Networking
- Web forums / email lists
- Trade off Analysis / Decision Aiding / Online Deliberative tools
- Modeling / simulation
- Project Management / Scheduling
- Visioning / Scenario development
- Mapping / Visualization
- Governance support
It should be noted that many of these tools overlap with each other, and some online collaborative workspaces (e.g. Ning, Google Sites, SharePoint, ProjectSpace, box.net) integrate many of them together for improved each of use.
Technology is not static, and tools are evolving all the time - in several years, this list may be out of date, and there may be whole new categories of tools available. eDeliberation.com can help you better understand how each category is evolving and improving in power and functionality moving forward, so you can best determine which should be leveraged in your process.